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At AzertyUI, we believe in complete transparency. No hidden fees, no surprises. Choose the expertise level that matches your needs and budget.
Startups, project owners, early-stage teams
Deploy an exploitable, clean and scalable MVP without blocking technical debt
Fast but framed production deployment
Products in traction, growing startups
Support scaling without breaking existing systems or slowing down the team
Architecture capable of absorbing growth
High-stakes business projects, sensitive contexts
Drastically reduce technical risk and secure the company's long-term value
Outsourced CTO vision
We don't just sell development days. We give you visibility, control and measurable results at every stage of the project.
This is why over 85% of our clients renew their collaboration.
Because not all applications have the same level of criticality, we offer clear, measurable SLAs adapted to your risk level.
An untreated critical incident can cost thousands of euros per hour. Our SLAs are designed to limit this impact.
| Support Level | Hours | Response Time | Availability | Rate |
|---|---|---|---|---|
Standard Support Internal projects / non-critical production Included in all packs | 9am-6pmMon-Fri | < 4h business | 99.5% | Base Rate Included |
Extended SupportRecommended Active applications & end customers Recommended for client-facing applications | 8am-8pmMon-Fri | < 2h business | 99.7% | +25% Daily Rate Surcharge |
Premium On-Call 24/7 Production, e-commerce, SaaS Essential for critical production | 24/7365d | < 30min | 99.9% | +50% Daily Rate Surcharge |
The criticality level is contractually defined with you at project kickoff.
Service completely unavailable or data loss. Major business impact.
Major functionality failure. Significant performance degradation.
Minor bug, enhancement request or technical question.
Contact Us For A Custom Quote Free Audit!